Leadership Team

Keri Ayres

Founder

Keri has been active in the disability world since she suspected her son had autism, in 2007. Along with getting many services in place for him, she navigated his enrollment in the EDCD Waiver. She personally experienced the road blocks to getting these services in place, but also the invaluable benefit they brought her family. Keri began educating other families regarding VA Medicaid Waiver application processes and the benefits of enrolling. She so enjoyed assisting other families, that she created At Home Your Way to allow her to devote herself full-time to this effort. Since the beginning of At Home Your Way in 2009, she has watched it blossom into an organization full of over 100 competent advocates who have touched thousands of families’ lives.

Keri’s training in disabilities includes VCU’s post-bachelor program Va-LEND (Leadership Education in Neurodevelopmental Disabilities) (2013) and their Parent Navigator training, the Virginia Board for People with Disabilities specialized training Partners In Policymaking in (2011) VaAccess’s SSI/SSDI workshops, etc. Keri is a board member of her local Arc and United Way, she is also active in many local support groups, her local SEAC, etc.

Keri is proud that At Home Your Way is able to support our local communities by sponsoring events such as the VA Arc’s annual convention, the Harrisonburg and ASACV 5Ks for Autism, the DSAGR’s Step Up for Down Syndrome, etc.

Joy Spencer

Chief Executive Officer

Joy is the mother of two beautiful children, one of which has autism. Since getting her son’s diagnosis, she has been active in the world of disabilities for many years. She has a Bachelor’s of Science in Mathematics and a Master’s in Business Administration with an emphasis in Technology Management. Her training in disabilities includes VCU’s program for Parent Navigators, Person-Centered Thinking Certification, and the Virginia Board for People with Disabilities specialized training to be a Partner In Policymaking (class of 2011). Joy is also a Talk About Curing Autism (TACA) Mentor helping families explore biomedical options for treatment of autism. In her spare time, Joy serves on the Executive Board for the Autism Society of America – Tidewater Chapter. She is also the CEO of the At Home Your Way sister company, Ability Unlimited, which helps people connect to Assistive Technology and Environmental Modifications through Medicaid. She has been doing Service Facilitation with At Home Your Way since 2011 and is a proud mentor and advocate for families trying to get waiver services. Her passion is in helping people with disabilities and their families get the services they need to have the best possible quality of life.

Heather Jones

Chief Operating Officer

Heather is originally from Alexandria, Virginia but moved to the Shenandoah Valley. She currently resides in Edinburg, Virginia with her two daughters. Heather’s youngest daughter was diagnosed with Autism at the age of three. She worked closely with therapists and doctors to ensure her daughter received the best care possible. Heather strives to help those families who may be going through the same thing including navigating the Virginia Medicaid Waiver Program.

Heather is the former owner of The Caterpillar Clubhouse where she worked with children in a preschool setting, some of whom had disabilities. She is the chairman of the Special Education Advisory Committee (SEAC) for Shenandoah County, where she advocates for families and children who attend Shenandoah County Public Schools. Heather is also the previous Co-Chairman of the Shenandoah County Early Education Coalition which helps families with preschool children navigate early childhood education programs within the county.

Heather is dedicated to making sure that families receive the same services and opportunities as her own family.

Melissa Mellon

Field Team Operations Manager

Melissa is a proud mom of her son, whom she adopted through foster care. She has an abundance of experience working with children with special needs. Her son has ADHD, Fetal Alcohol Syndrome, Reactive Attachment Disorder, Developmentally Delayed, and OCD.

Melissa has enjoyed being a stay at home mom and watching her son make leaps and bounds. She is very excited about working with other families experiencing some of the same road blocks as she. Melissa is friendly, outgoing, compassionate, and willing to give a helping hand whenever and wherever she can.

Megan Capps

Executive Assistant

Megan is happily married to her husband, Chris, and has been blessed with two active boys. As young parents, Megan and Chris were quickly introduced to the special needs community when their first son was diagnosed with Autism, ADHD, and Intellectual Disability. Megan’s second son came into this world with severe respiratory issues that have kept her involved both personally and professionally in the medical field. She has been very active in the special needs community for years and has been watching family advocacy grow within Roanoke. Megan is heavily involved with her children's extracurricular activities, therapies, and activities within the community.

Megan is excited to become apart of the At Home Your Way family, as well as help educate and encourage other families in the ever-growing special needs community.

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