It takes a lot to get Consumer-DirectedServices where the person using them is allowed to select, hire, fire, and train their particular caregiver(s). More (CD) waiver services established and operational. CD waiver services have specific roles that are built to assist people in accessing and maintaining CD waiver services. The following are key roles in the CD model of service. These valuable players are outlined and defined in the following pages:

• Attendant (PCA)
• Employer of Record (EOR)
• Service Facilitator (SF)
• Other Waiver Roles
  • Backup Plan
  • DD Support Coordinator (SC)
  • MCO Care Coordinator (CC)
  • Primary Caregiver (PCG)